by Jim Kerr | Aug 16, 2022 | change management, Culture, Hacks, Leadership, strategy
Watch this short Indispensable Thinking tip on change management! If your vision describes the “what,” your beliefs and values are the “why.” This short video reminds us the the “why” needs to be part of your vision story, too. In...
by Jim Kerr | Jul 28, 2022 | Culture, storytelling, strategy, vision
Watch this short Indispensable Thinking strategy tip made just for you! Tackle Your Vision Work Through Vision Storytelling This short video offers some suggestions on how to engage and inspire your staff through vision storytelling. Your call to action is simple:...
by Jim Kerr | Jun 6, 2022 | Culture, indispensable business, Leadership, strategy
Watch this short Indispensable Thinking message made just for you! Do You Follow My Indispensable Agenda? Do you want to be indispensable to your customer? Indispensable = Unable to Live Without Is your business indispensable to its customers? Watch this short video...
by Jim Kerr | Feb 8, 2022 | indispensable consulting, james m. kerr, Jim Kerr, podcast, strategy, Talent
Always fun to be with host, Julian Roberts, all the way from the UK! Helping Organizations Podcast Talking About What Leaders Need to Focus on in 2022. In this short clip, I share 3 key areas that leaders need to be mindful of as we shift to the new future of...
by Jim Kerr | Jan 30, 2022 | indispensable business, indispensable consulting, james m. kerr, Jim Kerr, Leadership, strategy
An Informative Podcast Interview For Your Listening Pleasure My Soundview Interview Is Part of a New Series at the Company So proud to talk about my latest book, Indispensable: Build and Lead A Company our Customers Can’t Live Without, with Ursula A Sharp from...
by Jim Kerr | Jan 30, 2022 | Decency, james m. kerr, Jim Kerr, Leadership, strategy, vision
No Surprise! Apple’s Core Values Don’t Include Us – the Customer. Customer Service Suffers As A Result Core values are a company’s business principles, beliefs and philosophy. Apparently the customer does not matter at Apple because the customer and our needs are not...
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