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Indispensable Agenda

by Jim Kerr | Jun 6, 2022 | Culture, indispensable business, Leadership, strategy

Watch this short Indispensable Thinking message made just for you! Do You Follow My Indispensable Agenda? Do you want to be indispensable to your customer? Indispensable = Unable to Live Without Is your business indispensable to its customers? Watch this short video...

Helping Organizations Podcast Appearance

by Jim Kerr | Feb 8, 2022 | indispensable consulting, james m. kerr, Jim Kerr, podcast, strategy, Talent

Always fun to be with host, Julian Roberts, all the way from the UK! Helping Organizations Podcast Talking About What Leaders Need to Focus on in 2022. In this short clip, I share 3 key areas that leaders need to be mindful of as we shift to the new future of...
Soundview Interview with Ursula Sharp

Soundview Interview with Ursula Sharp

by Jim Kerr | Jan 30, 2022 | indispensable business, indispensable consulting, james m. kerr, Jim Kerr, Leadership, strategy

An Informative Podcast Interview For Your Listening Pleasure My Soundview Interview Is Part of a New Series at the Company So proud to talk about my latest book, Indispensable: Build and Lead A Company our Customers Can’t Live Without, with Ursula A Sharp from...
Customer Care At Apple Is Lacking

Customer Care At Apple Is Lacking

by Jim Kerr | Jan 30, 2022 | Decency, james m. kerr, Jim Kerr, Leadership, strategy, vision

No Surprise! Apple’s Core Values Don’t Include Us – the Customer. Customer Service Suffers As A Result Core values are a company’s business principles, beliefs and philosophy. Apparently the customer does not matter at Apple because the customer and our needs are not...
Is Pursuit of Celebrity Good For Business

Is Pursuit of Celebrity Good For Business

by Jim Kerr | Jun 27, 2021 | coaching, Culture, Indispensable Book, indispensable consulting, james m. kerr, Jim Kerr, strategy

In this episode of The Indispensable Conversation: Is The Pursuit of Celebrity Good For Business? Our guest is Business Consultant and Cast Member Season 2 The Social Movement (TV Series) Rhett Power Apparently, achieving fame is a universal motivator, and it is not...
Thinkers 360 Global Top 25 Thought Leader

Thinkers 360 Global Top 25 Thought Leader

by Jim Kerr | Jun 2, 2021 | coaching, Culture, Indispensable Book, indispensable business, indispensable consulting, james m. kerr, Jim Kerr, Leadership, strategy

Thinker 360 Recognizes Jim Kerr as A Top Global Thought Leader Honored by these thought leadership rankings on Thinkers 360. My consulting career spans more than 3 decades, now. In that time, I’ve been blessed to have had 6 books and more than 500 articles...
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