by Jim Kerr | Jan 30, 2022 | Decency, james m. kerr, Jim Kerr, Leadership, strategy, vision
No Surprise! Apple’s Core Values Don’t Include Us – the Customer. Customer Service Suffers As A Result Core values are a company’s business principles, beliefs and philosophy. Apparently the customer does not matter at Apple because the customer and our needs are not...
by Jim Kerr | Jul 27, 2021 | coaching, Culture, Decency, Indispensable Book, james m. kerr, Jim Kerr, Leadership
In this episode of The Indispensable Conversation: Is there a place for decency in top leadership? Or, is it just about driving up stock prices and generating more revenue? Our guest is former CEO of Baxter International, Harry Kraemer, Jr. Harry Kraemer, Jr. retired...
by Jim Kerr | Jun 12, 2021 | communications, Culture, Decency, Indispensable Book, indispensable consulting, james m. kerr, Jim Kerr, Leadership
In this episode of The Indispensable Conversation: Is Misinformation Toxic? Our guest is media expert Dave Summers The misinformation effect refers to the tendency for post-event information to interfere with the memory of the original event. Researchers have shown...
by Jim Kerr | Mar 24, 2021 | coaching, Decency, Indispensable Book, Leadership, strategy, vision
This video recording of a recent interview with Host Julian Roberts Helping Organizations Thrive Podcast Reshaping the way work is done. We cover a lot of ground in this interview. Slated for just 20 minutes, host Julian Roberts decided to just keep going. We spent a...
by Jim Kerr | Dec 16, 2020 | coaching, Decency, Indispensable Book, james m. kerr, Leadership
Installment 5: CEOWorld Article Series By James M. Kerr - Common Decency Leads to Success This, our final installment, of my Decency Series focuses on discussing why decency matters today and leads to business success. You can be an exceptional leader and act decently...
by Jim Kerr | Dec 9, 2020 | coaching, Decency, Indispensable Book, james m. kerr, Leadership
Installment 4: CEOWorld Article Series By James M. Kerr - Want To Be A Decent Leader? Stop Making Excuses. This, our 4th installment, of my Decency Series focuses on discussing why making excuses inhibits long-term business success. Excuses are things that we tell...
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